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This is a step by step tutorial on setting up Outlook. Outlook Express users go here. For those of you that are familiar with the process, the settings you need are listed first. For those needing more assistance, follow the steps to success!

  1. User ID is your email address... the full email address.
  2. Password is whatever you were assigned
  3. Incoming mail server: mail.yourdomain.com where your domain is YOUR actual domain, ie. mail.primadesign.com etc...
  4. Outgoing mail server: mail.yourdomain.com OR you can use your ISP’s outgoing mail server... ie. mail.telus.net, mail.shaw.ca etc... ask them what it is.
  5. My outgoing mail server requires authentication must be selected.

That’s it. Need more help? Follow the instructions below:

If you are on the road a lot and want to access your email from anywhere, then you will want to use the webmail feature OR, you can set up your email on your laptop BUT set Outlook or Outlook Express to leave the mail on the server so that you can retrieve it to your desk computer when you return!

1. Start Outlook and go to Tools, Email Accounts,

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2. On the E-mail Accounts wizard window, select "Add a new e-mail account" and click Next.

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3. For your server type, select "POP3" and click Next.

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4. On the Internet E-mail Settings (POP3) window, enter your information as follows:

    Your Name - Enter your first and last name

    E-mail Address - Enter your e-mail address

    User Name - Enter your e-mail address, again.

    Password - Enter the password you set up for your e-mail account.

    Incoming mail server (POP3) - Your incoming server is mail.coolexample.com, where "coolexample.com" is the name of your domain.

    Outgoing mail server (SMTP) - Your outgoing mail server is preferably whatever your ISP (internet service provider) has assigned you. ie. mail.telus.net, mail.shaw.ca, mail.cablelan.net etc... you need to ask them what it is. You can use mail.coolexample.com, where "coolexample.com" is the name of your domain.

    Click "More Settings."

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5. On the Internet E-mail Settings window, select the "Outgoing Server" tab.

6. Select "My outgoing server (SMTP) requires authentication."

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7. Click OK.

8. Click Next. The outgoing mail server in the image below is strictly an example of what your ISP’s could be. Do not use that!

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9. Click Finish.

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